Returns & Exchanges
At Sand Cloud, we want you to love your sustainable fashion and beach essentials, so we offer a 30-day window for returns and exchanges on all items in original condition. Whether you need a different size or a different style, we are here to ensure you are completely satisfied with your purchase.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Pack Your Items
Place your items in their original packaging with tags attached and securely affix the prepaid label to the outside of the package.
Drop and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing